Your Information For protection Our Commitment
At BidBet, protecting your privacy is not just a legal obligation — it is a core responsibility.
End-to-End Encryption
All your personal and financial information is protected with 256-bit SSL encryption. Every connection is secure and completely inaccessible to third parties.
Secure Data Storage
Your data is stored exclusively on secure servers. BidBet never stores your password in plain text.
No Sale to Third Parties
BidBet never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.
You Are in Control
You have the full right to update your profile, opt out of marketing messages, or delete your account. Make changes anytime from your settings.
Regular Security Audits
BidBet's systems are regularly audited by independent security experts to ensure your privacy is always maintained.
Marketing Opt-Out
If you no longer wish to receive promotional emails or notifications, you can opt out at any time. We respect your preferences.
What Information We Collect
We collect various types of information when you register and use our services at BidBet. Each piece of data is collected for a specific purpose and used solely to provide you with a better experience.
1.1 Information Provided Directly
- Full name, date of birth, and national ID number (for KYC verification).
- Email address and mobile number.
- Mobile banking or bank account details (for transaction purposes only).
- Username and encrypted password.
- Address and postcode.
1.2 Automatically Collected Information
- IP address, browser type, and operating system.
- Page visits, session duration, and click patterns.
- Device type and model.
- Login time and location.
1.3 Gaming Activity Data
Your betting history, game preferences, win/loss records, and transaction details are stored. This information is used to secure your account, resolve disputes, and support responsible gaming.
How We Use Your Information
BidBet uses collected privacy-related data only for specific, transparent purposes. Your information will never be used for any other purpose without your permission.
- Account Management: Ensuring secure registration, login, and account protection.
- Transaction Processing: Processing deposits and withdrawals and maintaining records.
- Customer Support: Resolving your complaints or queries.
- Fraud Prevention: Detecting unusual account activity.
- Legal Compliance: Meeting regulatory authority requirements.
- Service Improvement: Analyzing data to improve your gaming experience.
- Marketing: Relevant offers are sent only with your consent.
BidBet never uses your information in ways that compromise your privacy. If we need to use your data for a new purpose, we will obtain your consent first.
Data Sharing & Third Parties
BidBet does not sell, rent, or share your personal information for commercial purposes. In certain limited circumstances, restricted data may be shared.
| Who We Share It With | What Information | Why |
|---|---|---|
| Payment Processors | Transaction Details | To process deposits and withdrawals |
| KYC Verification Provider | Identity Documents | To verify age and identity |
| Regulatory Authority | Legally Required Information | To meet legal obligations |
| Technology Partners | Anonymous Usage Data | To improve system performance |
| Law Enforcement Agencies | As required by court order | To comply with legal directives |
All third-party partners are contractually required to uphold the same privacy standards. BidBet ensures that no partner may use your data in any unauthorized manner.
Cookies & Tracking Technologies
BidBet uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.
Cookie Types:
- Essential Cookies: Required to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: Used to remember your language preference and theme settings.
- Analytics Cookies: Helps us understand which sections of the site are used most. Data is anonymized.
- Marketing Cookies: Used to show relevant offers. You can turn this off at any time.
You can manage or delete cookies at any time through your browser settings.
Data Retention Period
BidBet does not store your data beyond what is necessary. Each type of information is retained for a defined period only.
- Account Information: For the duration of account activity and 5 years after closure (as required by law).
- Transaction Records: 7 years (financial regulatory obligation).
- KYC Documents: 5 years after account closure.
- Communication Records: 3 years.
- Analytics Data: Up to 2 years in anonymized form.
Your Privacy Rights
As a BidBet customer, you have full control over your own data. Know your rights and exercise them whenever you need to.
-
Right to Access Data You can request to know what information BidBet holds about you at any time.
-
Right to Rectification To correct inaccurate or incomplete information, submit a request through Settings or contact our support team.
-
Right to Erasure Request the deletion of any information that falls outside our legal retention obligations.
-
Right to Restrict Processing In certain circumstances, you may request that processing of your data be restricted.
-
Right to Data Portability Request a copy of your data in a portable format.
-
Right to Object You may object to your data being used for marketing or profiling purposes.
Children's Privacy
BidBet does not provide services to anyone under 18 and does not knowingly collect their personal information.
If we are informed that data from a minor was collected inadvertently, we will immediately delete that data and close the associated account.
Changes to the Privacy Policy
BidBet may update this Privacy Policy when necessary. We will notify you before any significant changes take effect.
- You will be notified by email at least 30 days before any changes take effect.
- The "Last Updated" date at the top of this page will reflect any changes.
- A pop-up notice will be displayed on the site for any significant changes.
- Continued use of the service after a policy update takes effect means you accept the changes.
If you object to any changes, you have the right to close your account and withdraw any eligible funds.
Your Information Secure — Start Playing Now
Your privacy is fully protected at BidBet. Register with confidence and join thousands of players from Bangladesh.